MAINTENANCE & SERVICE

Service Lead Time

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Standard maintenance takes approximately 10 to 14 working days.Actual turnaround time may vary depending on service queue. We appreciate your understanding should any delay occur.

Important Notes

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• Warranty card must be stamped by the authorized dealer at the time of purchase and installation to be valid. 

• After installation, please ensure the dealer has issued a valid warranty card. This card is required for all maintenance or repair requests. Lost cards cannot be reissued. 

• All service and maintenance must be processed via authorized dealers. Direct returns from customers will not be accepted. 

• If the original packaging is lost, customers must purchase a replacement: 

  • RACINGBROS box only: NT$200 

  • Discounted box with paid service: NT$150 

• After maintenance, the suspension will be restored to its original factory settings. 

• Twin shocks must be returned as a pair for service or repair. Single shock returns are not accepted. 

• We recommend factory servicing every year or every 10,000 km, along with basic routine cleaning. 

Warranty Terms

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• Note 1: After Level 2 maintenance, replaced components are covered by a one-year warranty. 

• Note 2: 

  • Bazooka 1.0 / 2.0 / 3.0 / 4.0: After one-time free Level 2 service, the second-year warranty will begin. 

  • Bazooka Zero series: Includes 1-year warranty; all maintenance is customer-paid. 

  • Shicane and Coil Shock spring series: Include a 2-year warranty; all maintenance is customer-paid. 

• Note 3: For inspection-only requests (no maintenance/repair performed), an inspection fee of NT$500 per unit will be charged. 

If parts such as oil lines or outer shafts are found to be worn or defective during inspection, we will provide a quote through your dealer. These parts are critical to sealing and rider safety; therefore, we do not perform service without replacing necessary components. Most repairs require simultaneous internal component replacement, thus incurring a standard service fee. If you choose not to proceed with the repair after receiving a quote, an inspection fee of NT$500 per unit still applies.

• Note 4: Shaft Seal UpgradeApplicable to 2011 Bazooka shocks. Upgrade to 2013 spec includes replacement of the outer shaft, golden ring, bearing, dust wiper, and decals. This improves internal tube coverage, lateral stability, and dust sealing performance.The upgrade includes 1-year leak protection, but does not include internal maintenance or consumable replacement. 

  • Upgrade fees: 

    • Bazooka 1.0: NT$1,200 per unit 

    • Bazooka 3.0 / 4.0: NT$1,500 per unit 

Service & Repair Pricing

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Rear Shock Maintenance (Per Unit):

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Bazooka Zero / 1.0 - NT$ 1,650

Bazooka 2.0 / 3.0 / 4.0 - NT$ 2,000

Bazooka Inspection Only - NT$ 500

Bazooka 1.0 Shaft Upgrade (2011) - NT$ 1,200

Bazooka 3.0 / 4.0 Shaft Upgrade (2011) - NT$ 1,500

Shicane / Coil Shock Spring Series - NT$ 2,000

Front Fork Service:

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Cartridge Fork - NT$ 7,000 per set

MARKSMAN 33 (for SYM) - NT$ 4,000 per set

Additional Parts:

Steering Damper - NT$1,650

Parts List – Maintenance Materials

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Bazooka Zero / 1.0:

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• Wiper x1 

• Quad Ring x5 

• Back-Up Ring x7 

• Seals x10 

• Rear Shock Oil: Fuchs Silkolene RSF 150–200 c.c. 

• Cleaner: RacingBros Luby 

• Assembly Oil: Slick Bunny

 

Bazooka 2.0 / 3.0 / 4.0:

• Wiper x1 

• Quad Ring x7 

• Back-Up Ring x10 

• Seals x13 

• Rear Shock Oil: Fuchs Silkolene RSF 200–300 c.c. 

• Cleaner: RacingBros Luby 

• Assembly Oil: Slick Bunny 

Level 2 Maintenance Procedure

(Bazooka Series)

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External Cleaning → Primary Disassembly → Internal Cleaning → Detailed Disassembly → Inspection → Part Replacement → Cleaning → Reassembly →IFP (Independent Floating Piston) Setup → Final Cleaning → Completion →RACINGBROS Hand Dyno Test → 24-Hour High-Pressure Resting → Intercomp Shock Dyno Testing →Final QC → Cleaning → Packaging → Shipment

Reminder:Upon receiving your shocks, we will schedule them for service based on the queue at the time. Each unit is fully disassembled, cleaned, rebuilt with fresh components, pressure-tested, and inspected.This process is often more time-consuming than building a new shock from scratch.Estimated lead time is 10–14 working days, though delays may occur depending on volume. We appreciate your patience.